Bose QC Earbuds Not Connecting: Causes & Fixes

Are you having trouble connecting your Bose QC Earbuds? Don’t worry, you’re not alone. The good news is that this is a common issue, and there are several ways to fix it. 

In this article, we’ll take you through the causes and solutions to get your earbuds up and running in no time.

bose qc earbuds not connecting

Bose QC Earbuds Not Connecting: Common Causes 

First, let’s explore the potential causes of this issue.

1. Battery Issues

When it comes to earbuds connectivity issues, low battery life is one of the easily noticeable culprits. It’s important to remember that if the battery of your earbuds is low or completely drained, they won’t connect to your device.

2. Bluetooth Connectivity Issues

Bluetooth is a wireless technology that allows devices to communicate with each other. Bluetooth connections can be finicky, and there could be problems with the connectivity between your earbuds and your device.

3. Device Compatibility Issues

Bose QC Earbuds are compatible with most devices, but there can be compatibility issues with some devices. If your device is not compatible with the Bose QC Earbuds, it won’t connect to them.

Bose QC Earbuds Not Connecting: DIY Fixes

Let’s check out the solutions. Here are some troubleshooting steps that you can try:

Step 1: Charge Your Earbuds

Before you start troubleshooting, make sure that your earbuds are fully charged. If the battery is drained, charge them for at least 2 hours, and then try to connect them to your device again.

Step 2: Reset Your Earbuds

If your earbuds are still not connecting, try resetting them. To do this, put them back in their case and wait for 30 seconds. Then, remove them from the case, and press and hold the button on the right earbud until the light on the earbud flashes white. Once both earbuds flash white, they have been reset.

Step 3: Check Bluetooth Connectivity

Make sure that your device’s Bluetooth is turned on and that it is in pairing mode. Sometimes, devices can have trouble connecting if they are not in pairing mode. To pair your Bose QC Earbuds with your device, follow the directions below:

  • Turn on your device’s Bluetooth
  • Put the earbuds in the case and close it
  • Wait for 30 seconds and then open the case
  • Press and hold the button on the right earbud until the light on the earbud flashes white
  • Go to your device’s Bluetooth settings and select “Bose QC Earbuds” from the list of available devices.

Step 4: Forget and Reconnect Your Earbuds

If your earbuds still won’t connect, try forgetting them from your device and then reconnecting them. To do this, go to your device’s Bluetooth settings, find the Bose QC Earbuds, and forget them.

Then, put your earbuds back in the case, and remove them again to put them in pairing mode. Finally, reconnect them to your device.

Step 5: Update Your Device’s Software

If your device’s software is not up to date, it could cause compatibility issues with the earbuds. Make sure that your device is running the latest software version. To update your device’s software, follow these instructions:

  • Go to your device’s settings
  • Select “Software Update”
  • If an update is available, download and install it.

Step 6: Check Device Compatibility

Lastly, make sure that your device is compatible with the Bose QC Earbuds. You can check the list of compatible devices on Bose’s website. If your device is not compatible, you may need to consider upgrading your device or using a different set of earbuds.

How To Maintain The Bose QC Earbuds

Proper maintenance of your earbuds is important to ensure they continue to perform at their best. This guide outlines some tips on how to maintain your Bose QC earbuds.

Keep Them Clean

Regular cleaning of your earbuds is essential to ensure they work optimally. One of the best cleaning practices is to use a soft, dry cloth to wipe the earbuds clean after each use. Be sure to clean the ear tips and the charging case as well.

Store Them Properly

When you are not using your earbuds, it is important to store them properly to avoid damage. Keep them in their charging case to protect them from dust and debris. Avoid leaving them in direct sunlight or in a damp environment.

Keep Them Charged

Your Bose QC earbuds will only work if they are properly charged. Be sure to charge them regularly to ensure they have enough power. Use the charging cable that came with your earbuds and plug them into a power source. The charging case should indicate when the earbuds are fully charged.

Be Gentle

When you are handling your earbuds, be gentle. Avoid dropping them or pulling on the wires. If you need to remove the ear tips, do so carefully to avoid damaging them.

Avoid Exposure to Extreme Temperatures

Exposure to extreme temperatures can damage your earbuds. Avoid leaving them in a hot car or outside in the cold. If you need to use them in extreme temperatures, be sure to keep them in their charging case when not in use.

Use the App

The Bose Connect app is a useful tool for maintaining your earbuds. Use the app to check the battery level, update the firmware, and customize the settings.

Replace the Ear Tips

As you use the earbuds, the ear tips may become worn out or damaged. When this happens, replace them with new ones. Check if you can find replacement ear tips that are compatible with your earbuds.

Final Thoughts

Connecting your Bose QC Earbuds can be a little tricky, but it’s not impossible. There are several reasons why your earbuds may not connect to your device, but most of them can be easily fixed. By following the troubleshooting steps outlined above, you can get your earbuds up and running in no time.

If none of the above steps work, it may be best to contact Bose customer support to get it fixed. They could offer you a free service if you’re still within the warranty period.


  • Lawrence Munson

    I'm Lawrence Munson, a tech blogger and audio enthusiast. is where I share my thoughts and findings on the latest audio gear such as earphones, soundbars, subwoofers, equalizers, etc. I love to test new products to help my readers understand and enjoy their devices better, and I'm always eager to share my knowledge about audio technology and how it works.