Bose Sport Earbuds connectivity issues are common but not impossible to fix. If your Bose Sport Earbuds are not connecting, there are a number of different causes.
In this article, we are going to help you figure out what’s going on and how to fix them.
Bose Sport Earbuds Not Connecting: Causes
- Bluetooth connectivity issues – Bluetooth connectivity is usually the issue with the Bose Sport Earbuds that causes the connectivity issues. If you notice that your earbuds aren’t connecting to your device via Bluetooth, it’s likely that there’s an issue with the Bluetooth connection. There are a number of things that can cause this, including interference from other devices, low battery power, or simply being out of range.
- Device compatibility issues – Not all devices are compatible with Bose Sport Earbuds. If you’re using an older device, or one that’s not listed as compatible on the Bose website, you may have trouble connecting your earbuds.
- Firmware issues – Your Bose Sport Earbuds may not be connecting because of a firmware issue. The case might be that you haven’t updated the firmware on your earbuds in a while so they’re no longer compatible with your device.
- Hardware issues – There may be a problem with the hardware on your Bose Sport Earbuds. This could be a result of damage or wear and tear, or it could be a manufacturing defect.
- User error – Finally, it’s possible that the problem isn’t with your earbuds at all. It could be that you’re not using them correctly, or that there’s a problem with your device or its settings.
Bose Sport Earbuds Not Connecting: DIY Fixes
1. Bluetooth connectivity issues
If your Bose Sport Earbuds aren’t connecting to your device via Bluetooth, here are some things you can try:
- Make sure your earbuds are in pairing mode: To put your earbuds into pairing mode, press and hold the Bluetooth button on the charging case until the LED light starts flashing. Then, go to the Bluetooth settings on your device and look for the name of your earbuds. Select them to connect.
- Move your devices closer together: Bluetooth has a limited range, so if your devices are too far apart, they may not be able to connect. Try moving your earbuds and device closer together to see if that helps.
- Turn off other Bluetooth devices: If you have multiple Bluetooth devices in the area, they may be interfering with the connection between your earbuds and your device. Try turning off other Bluetooth devices and see if that helps.
- Restart your devices: Sometimes, simply restarting your earbuds and your device can resolve Bluetooth connectivity issues.
2. Device compatibility issues
If you’re using an older device, or one that’s not listed as compatible on the Bose website, you may have trouble connecting your earbuds. Try the steps below to fix it:
- Check the compatibility list: Make sure that your device is listed as compatible on the Bose website. If it’s not, you may need to use a different device to connect your earbuds.
- Update your device’s software: If your device is compatible with Bose Sport Earbuds, but you’re still having trouble connecting, make sure that your device’s software is up to date. This can sometimes resolve compatibility issues.
3. Firmware issues
You would have to update the firmware if a firmware issue is the cause of the connectivity problem. Here’s how to do that:
- Connect your earbuds to the Bose Music app: Make sure your earbuds are connected to your device via Bluetooth and open the Bose Music app. If you don’t have the app, you can download it from the App Store or Google Play Store.
- Check for firmware updates: Once your earbuds are connected to the app, go to the settings menu and select “Product Info”. Then, select “Update” to check for any available firmware updates.
- Follow the on-screen instructions: If there’s a firmware update available, the app will guide you through the update process. Make sure your earbuds are fully charged before starting the update.
4. Hardware issues
If there’s a problem with the hardware on your Bose Sport Earbuds, you may need to contact Bose customer support to get it fixed. However, there are a few things you can try first:
- Clean your earbuds: Dirt and debris can sometimes cause hardware issues. Try cleaning your earbuds with a soft, dry cloth to see if that helps.
- Check for physical damage: Inspect your earbuds for any signs of physical damage, such as cracks or dents. If you see any damage, it may be causing the connection issue and you’ll need to contact Bose customer support.
5. User error
For user error issues, here are some things to check:
- Check the Bluetooth settings on your device: Make sure that Bluetooth is turned on and that your device is set to “discoverable”.
- Make sure you’re pairing the earbuds correctly: Follow the instructions in the first fix to ensure that you’re pairing your earbuds correctly.
- Make sure your earbuds are charged: If your earbuds don’t have enough battery power, they won’t be able to connect to your device. Make sure your earbuds are fully charged before attempting to connect them.
6. Interference issues
Interference from other devices or objects in the area can also cause connectivity issues. To fix this, you can:
- Move away from other wireless devices: If there are other wireless devices in the area, they could be interfering with your earbuds’ Bluetooth connection. Move away from those devices to see if it helps.
- Remove obstacles: Physical objects, like walls or furniture, can also interfere with Bluetooth signals. Try removing any obstacles between your earbuds and your device.
- Try connecting in a different location: If you’re still having trouble, try connecting your earbuds in a different location to see if that helps.
7. Reset the earbuds
If none of the above solutions work, you can try resetting your earbuds. To do this:
- Put your earbuds in the charging case: Make sure your earbuds are in the charging case and the case is open.
- Press and hold the button on the case: Press and hold the button on the charging case for at least 15 seconds. The LED lights on the earbuds will blink white and then turn off.
- Re-pair the earbuds: Put your earbuds back into pairing mode and try connecting them to your device again.