Bose Headphones Not Charging: Causes & Fixes

Bose headphones are known for their top-notch sound quality and noise-canceling features. However, sometimes users may experience issues with charging their headphones. If you’re facing this problem, don’t worry, we’ve got you covered! 

In this article, we’ll provide an extensive breakdown of the causes of Bose headphones not charging and the fixes you can try to resolve the issue.

So, let’s get started!

bose headphones not charging

Bose Headphones Not Charging: Likely Causes

  • Faulty Charging Cable: A faulty charging cable can be the most common cause of your Bose headphones not charging. The charging cable could be damaged, or the wires inside could be frayed, preventing proper charging.
  • Low Battery Level: If the battery level of your Bose headphones is low, it may not charge until the battery level reaches a certain threshold. In this case, you may need to let the headphones charge for some time before they start charging.
  • Dirty Charging Port: If the charging port on your Bose headphones is dirty, it may prevent the charging cable from making proper contact, leading to charging issues.
  • Damaged Battery: If your Bose headphones have been exposed to water or have been dropped, the battery may have been damaged, preventing the headphones from charging.
  • Firmware Issues: Firmware issues can also lead to charging problems in Bose headphones. If your headphones have outdated firmware, it may not charge properly.

Fixes for Bose Headphones Not Charging

1. Check the Charging Cable

If your Bose headphones are not charging, the first thing you should do is check the charging cable. Sometimes, a faulty charging cable can be the culprit. The charging cable may be damaged or the wires inside could be frayed, preventing proper charging.

To check the charging cable, examine it closely. Look for any signs of damage, such as cracks or frayed wires. If you find any damage, try using another charging cable to see if it solves the issue. If it does, then the problem was with the charging cable.

2. Let the Headphones Charge

If the battery level of your Bose headphones is low, it may not charge until the battery level reaches a certain threshold. In this case, you may need to let the headphones charge for some time before they start charging. Connect the headphones to the charger and leave them for at least an hour to charge. Be patient and don’t disconnect them prematurely, even if they don’t show any signs of charging. Once the battery level reaches a certain threshold, the headphones should start charging properly.

3. Clean the Charging Port

To clean the charging port, use a soft-bristled toothbrush. Gently brush the inside of the charging port to remove any dirt or debris. Be careful not to use too much force, as this can damage the charging port. Once you’ve cleaned the charging port, make sure it is completely dry before trying to charge your headphones.

4. Reset Your Headphones

Sometimes, resetting your headphones can solve charging issues. To reset your Bose headphones, press and hold the power button for at least 10 seconds. This will reset the headphones and may solve any charging issues you’re experiencing.

After resetting the headphones, try charging them again. If they still don’t charge, try resetting them again. If resetting the headphones doesn’t solve the issue, move on to the next fix.

5. Check for Firmware Updates

Outdated firmware can cause charging issues in your Bose headphones. You can check for firmware updates by downloading the Bose Connect app on your smartphone or tablet. The app will automatically check for firmware updates and guide you through the process of updating your headphones.

To check for firmware updates, open the Bose Connect app and connect your headphones. Once connected, the app will automatically check for firmware updates. If an update is available, follow the on-screen instructions to download and install the update.

6. Contact Bose Customer Support

If none of the above fixes work, it may be a more serious issue. In this case, don’t hesitate to reacah out to Bose customer support. They may be able to provide further guidance or repair services.

To contact Bose customer support, visit their website and navigate to the support section. Here, you can find a list of contact options, such as phone support, email support, or live chat support. Explain the issue you’re experiencing and provide any relevant details, such as the model of your headphones and any troubleshooting steps you’ve already tried. The customer support representative will then guide you through the next steps.

How To Boost Your Bose Headphones Battery Lifespan

Here are some tips to help you boost your Bose headphones’ battery lifespan:

  • Use the right charger: Only use the charger that came with your headphones or one that is recommended by the manufacturer. Using a different charger can damage the battery and reduce its lifespan.
  • Charge your headphones before they completely run out of battery: Avoid letting your headphones completely run out of battery before charging them. Charging them before they run out will help prevent deep discharging, which can reduce the battery lifespan.
  • Avoid exposing your headphones to extreme temperatures: Exposing your headphones to extreme temperatures, either hot or cold, can damage the battery and reduce its lifespan. Store your headphones in a cool and dry place when not in use.
  • Use power-saving features: Some Bose headphones come with power-saving features such as automatic shut-off and sleep mode. Use these features to help conserve the battery life and extend its lifespan.
  • Keep your headphones updated: Keeping your headphones’ firmware up-to-date can help improve their battery life by optimizing power usage.
  • Turn off noise-cancellation when not needed: Noise-cancellation is a power-hungry feature that can quickly drain the battery. Turn it off when you’re not in a noisy environment to conserve battery life.
  • Use a power bank: If you’re going to be away from a power source for an extended period, consider using a power bank to charge your headphones. This will help extend the battery life by allowing you to charge your headphones on the go.


  • Lawrence Munson

    I'm Lawrence Munson, a tech blogger and audio enthusiast. is where I share my thoughts and findings on the latest audio gear such as earphones, soundbars, subwoofers, equalizers, etc. I love to test new products to help my readers understand and enjoy their devices better, and I'm always eager to share my knowledge about audio technology and how it works.