Jabra Headphones Not Charging: Causes & Fixes

Jabra Headphones are specifically made with attention to the listener’s needs. For instance, they feature powerful Lithium-ion batteries that can last for more than a day. Jabra’s long battery life, however, becomes useless as soon as they develop charging problems. This can be caused by quite a number of reasons. 

In this blog post, we will look into why your Jabra Headphones are not charging, plus DIY fixes that can help.

jabra headphaones not charging

How to Know if Jabra Headphones are Charging

To know if your Jabra headphones are charging or not, check the status LED lights at the bottom. It will briefly flash yellow or red to indicate medium and low battery, respectively. When the status LED turns solid green, the headset is fully charged.

Jabra Headphones Not Charging: Likely Causes

Your headphones are not charging as a result of one of the following:

1. Dirty/Broken Charging Port

If your headphones have been in use for a long time, dirt and dust might have accumulated in its charging port (at both ends). As this will not allow contact between the ports and your charger’s mouth, ensure you should get them off. Similarly, check the ports for signs of rust, as it can interfere with current flow. 

If the ports are clear of these, ensure the USB-C mouth is well-fitted into it. Also, confirm whether it smells burnt, as this indicates a short circuit. 

2. Abnormal Temperature

Jabra batteries function great when they are kept between 15oC and 25oC (59oF and 77oF). If at an abnormally high or low temperature, the battery may not temporarily refuse to work.

For instance, at freezing temperatures, the batteries could get into what is called a ‘low-voltage cut-off circuit’. This depletes all of its charges without prior warning, causing your Jabra headphones not to charge.

3. Damaged Charging Cable & Adapter

The inner conductors of your charging cable, though ductile, can break easily if you don’t handle them carefully. This will result in the cable being unable to carry current forward.

Most times, such breaks are very hard to notice. You might need to wiggle the cable, so they can charge your headphones. It will save you a lot of stress if you test your adapter too.

4. Dead Battery

Despite that Jabra Headphones – like many others – boast of a long life, their battery can drain out completely. And once drained, it becomes difficult to charge as they have no reserved power boost. Here are some of the causes of a dead battery:

  1. Complete charge cycles. Your battery will eventually wear out after hundreds of charging and discharging.
  2. Not using your Jabra headphones for a long time.
  3. Extreme Temperature. Leaving your headphones in closed places during summer/winter can hamper its batteries.
  4. Overcharging your Jabra headphones. Leaving it plugged after fully charged can shorten its life span.

Sometimes, a dead battery does not mean you should dispose of your headphones. Read on as we’ll highlight this under the fixes.

5. Technical Bugs

Software bugs don’t mean much. They may come up if you’ve been using headphones for a while, consequently causing it not to charge. A simple Jabra software update or reset would resolve this issue.

Jabra Headphones Not Charging: DIY Fixes

We’ve highlighted some DIY fixes that can help you get over this issue quickly.

1. Charging the Charging Ports/Outlets

First, ensure the charging cable is not slacked at both the USB-A and USB-C ends. If not, try different ports. Again, clean your headphone’s port since accumulated dirt, dust, and moisture. Follow these steps:

  1. You can use a thin toothpick to remove any clog. Be careful not to damage the ports. 
  2. Dust the ports using an old toothbrush or hand vacuum.
  3. Next, use a microfiber cloth or cotton swab damped in alcohol to clean the ports
  4. Then, try charging after it’s completely dry.

2. Replace your Charging Cable

Trying a different charging cable can help you troubleshoot the issue. If you notice visible signs of damage, you may need to replace your charging cord.

As a support, try getting a fast adaptive charger with an output of at least 5V 2A. If the issue is resolved, consider getting a cable protector to prevent damage in the future.

3. Charge for a Prolonged Period

If your headphones’ battery is drained out, this is a simple trick that can help out. You should leave the headphones plugged into power (even if they are not blinking), this way the batteries will get enough boost to resume charging. You might as well leave them to charge overnight.

4. Reset your Headphones

Software glitches can hinder your Jabra headphones from charging. Resetting it will help you return it to default. All you need to do is hold down the multifunction button and the volume up button simultaneously for about 5 seconds.

Note: You’ll have to re-pair to previously connected devices again.

5. Keep Temperature Optimal

At temperatures well below freezing point, it’s normal that your headphones get overly cold. In this state, your Jabra headphones won’t charge as battery performance is limited. You should not charge them immediately. Instead, leave your headphones in a warm environment or close to a heater before charging.

If your Jabra headphones are overly hot, you can place them near your room’s air conditioner, and then proceed to charge.

6. Get the Jabra Charging Pad

Some models of Jabra headphones like the Jabra Evolve2 65 Flex Wireless Headset can work with a Jabra’s wireless charging pad. As a last resort, you can get one to charge your headphones without cables. All you need to do is place the left ear cup correctly on the pad, and it should light up.


If the problem with your Corsair headset still persists after trying all the fixes, it is most likely caused by a hardware issue. Also, do not attempt to replace the battery, as they are built-in and non-replaceable. Consider reaching out to Jabra’s support team instead.


  • Lawrence Munson

    I'm Lawrence Munson, a tech blogger and audio enthusiast. AudioJust.com is where I share my thoughts and findings on the latest audio gear such as earphones, soundbars, subwoofers, equalizers, etc. I love to test new products to help my readers understand and enjoy their devices better, and I'm always eager to share my knowledge about audio technology and how it works.