HyperX Cloud Stinger Mic Not Working: How to Fix

HyperX Cloud Stinger stands out when it comes to gaming headsets on the market. It offers impeccable sound quality plus a comfortable design that makes for a snug fit. However, issues like the HyperX Cloud Stinger mic that fails to work are not a rarity when it comes to this device.

In this guide, we will help you figure out the problems and offer some solutions to fix them.

hyperx cloud stinger mic not working

HyperX Cloud Stinger Mic Not Working: Likey Causes

Here are some common reasons why the HyperX Cloud Stinger microphone may not be working:

  • Incorrect Connection: The microphone may not work if it’s not correctly connected to your PC or console. The get this fixed, make sure the microphone is plugged into the correct port, and the connections are secure.
  • Audio Settings: Microphone functionality issues can be due to incorrect audio settings on your PC or console. Check the audio settings and ensure that the microphone is selected as the default recording device.
  • Software Issues: While not common, software issues could also be the problem. This could be due to outdated drivers, incompatible software, or viruses. Update your drivers, check for compatibility issues, and run a virus scan to rule out these possibilities.

HyperX Cloud Stinger Mic Not Working: DIY Fixes

Let’s take a look at the fixes for the microphone issues.

Fix 1: Check the Connection

The first step to fixing the microphone issue is to check the connection. You should inspect and check to see that the microphone is securely plugged into the correct port on your PC or console. 

If you’re using the HyperX Cloud Stinger with a PC, make sure it’s plugged into the pink jack on the back of your computer. If you’re using it with a console, it should be plugged into the microphone jack on your controller or console. Check to confirm this.

Fix 2: Check the Audio Settings

The second step is to check the audio settings on your PC or console. If the microphone is not set as the default recording device, it may not work correctly. 

Here’s how to check the audio settings on a Windows device:

  • Right-click the speaker icon on the taskbar and select “Open Sound settings.”
  • Under the “Input” section, select “HyperX Cloud Stinger” as the default microphone device.

If you’re using the HyperX Cloud Stinger with a console, check the audio settings on your controller or console to ensure that the microphone is selected as the default recording device.

Fix 3: Update Your Drivers

If you’re still not getting any progress, you might want to update your drivers. Outdated drivers are a common cause of issues with the microphone, so you should ensure that you have the latest drivers installed. 

You can use the guide to update the drivers on Windows device:

  • Press the Windows key + X and select “Device Manager.”
  • Expand the “Sound, video, and game controllers” section.
  • Right-click “HyperX Cloud Stinger” and select “Update driver.”
  • Select “Search automatically for updated driver software” and follow the on-screen instructions.

If you’re using the HyperX Cloud Stinger with a console, your best bet is to check the manufacturer’s website for updates.

Fix 4: Check for Compatibility Issues

The HyperX Cloud Stinger could develop issues if it’s not compatible with your PC or console. You can confirm the compatibility of your PC or console by checking the manufacturer’s website. 

Fix 5: Run a Virus Scan

Though this is not something that every user has to worry about, it could be possible youi’r dealing with a virus issue. To check this, you should use your antivirus software to run a full system scan and remove any threats that are detected.

Below, you can follow the guide on how to run a virus scan on Windows 10:

  • Open Windows Security by clicking on the shield icon in the taskbar or by searching for “Windows Security” in the Start menu.
  • Click on “Virus & threat protection.”
  • Under the “Current threats” section, click on “Scan options.”
  • Select “Full scan” and then click “Scan now.”
  • Wait for the scan to complete. This may take some time depending on the size of your hard drive. If you do not have much spare time, it’s best to only run the virus scan when you eventually do.
  • If any threats are detected, follow the on-screen instructions to remove them.

Fix 6: Adjust Microphone Settings

Sometimes, the microphone malfunction might be because the volume is too low or the microphone is muted. 

You can adjust the microphone settings using the following steps:

  • Right-click the speaker icon on the taskbar and select “Open Sound settings.”
  • Under the “Input” section, select “Device properties.”
  • Under the “Levels” tab, increase the microphone volume to your desired level.
  • Ensure that the “Microphone” toggle switch is turned on.

If you’re using the HyperX Cloud Stinger with a console, check the microphone settings on your controller or console to adjust the volume. There, you can ensure that the microphone is not muted.

Fix 7: Use a USB Sound Card

If the microphone is still not working, you can try using a USB sound card. This can help to isolate the issue and improve the audio quality. 

To use a USB sound card:

  • Plug the USB sound card into an available USB port on your PC or console.
  • Plug the HyperX Cloud Stinger into the USB sound card.
  • Check the audio settings on your PC or console to confirm that the USB sound card is selected as the default recording device.

Fix 8: Contact HyperX Support

If you’ve tried all the above solutions and the microphone still doesn’t work, chances are the microphone is faulty. Contact HyperX support to get it fixed or to request a replacement headset.

To contact HyperX support, visit the HyperX website and select “Support” from the main menu. From there, you can browse the knowledge base or contact support via email, phone, or live chat.

Author

  • Lawrence Munson

    I'm Lawrence Munson, a tech blogger and audio enthusiast. AudioJust.com is where I share my thoughts and findings on the latest audio gear such as earphones, soundbars, subwoofers, equalizers, etc. I love to test new products to help my readers understand and enjoy their devices better, and I'm always eager to share my knowledge about audio technology and how it works.