LG Soundbar Factory Reset: Step-by-Step Guide

Having a faulty LG soundbar is one position that no user wants to ever be in, especially when it’s the only audio support for your TV. Although LG products are among the best, it’s still far from saying that things can’t go wrong with using their soundbars, especially if you’ve owned them for a while.

In this article, we will give you a step-by-step guide on how to perform the fastest and most effective troubleshooting measure when your soundbar starts giving issues; factory reset.

In addition, we’ll discuss possible reasons that can warrant a soundbar reset and certain FAQs related to LG soundbar troubleshooting.

How to Factory Reset a Samsung Soundbar

Whether it’s a sound issue, connection, or slower performance, a factory reset is one fast and effective way to troubleshoot your device. It helps undo whatever settings you may have touched which is causing the issue – assuming it’s a software problem.

There are two ways through which you can do this; through a soft reset or power cycle, and the standard factory reset which depends on the model you’re using.

How to Soft Reset/Power Cycle an LG Soundbar

Before settling for a hard reset, you’ll want to explore power cycling the soundbar first so that you don’t lose your personalized settings if you don’t have to. More so, some LG Soundbar models don’t store things like equalizer settings, or the last input device used so if you’re having an audio or connection problem, a soft reset can quickly be used to solve it.

All you need do is turn off the device, and then disconnect all cables including the power cable.  Leave it for about 5 minutes, then plug it back in.

How to Factory Reset a LG Soundbar

The method for resetting an LG soundbar depends on its model. This is because not all models have the same physical build, as such, you’ll need to use different hotkeys to perform a reset. Below are the methods to reset specific models of LG soundbars, look for the procedure for your exact model and execute. 

How to Factory Reset LG NB5530 & LAP340 Soundbar

These models do not come with number buttons, you’ll need to ask for help in a certified LG customer center. Alternatively, you can use the following procedure.

1. While your soundbar is on, press the [-] and [0] buttons on the soundbar simultaneously for about 10 seconds
2. Your system will restart automatically, then your device will be reset.

How to Factory Reset LG NB4530A/NB2430A

1. While your soundbar is on, press the Stop and [0] buttons on the remote simultaneously for about 10 seconds.
2. Wait for the E2P CLR message to be displayed, and the device to restart. 
3. On the next power-on session, your device should be reset.

How to Factory Reset LG NB5540 / NB4540 / NB3540

1. While your soundbar is on, press the [-] and [0] buttons simultaneously for about 10 seconds
2. Wait for the E2P CLR message to be displayed, and the device to restart.
3. On the next power-on session, your device should be reset.

How to Factory Reset LG LAS855, 750, 450 / SHS / SH8, SJ5 / SJ7 / SJ9

1. While your device is on, press the [-] and [Sound Effect] buttons on the remote simultaneously for about 10 seconds.
2. Wait for the E2P CLR message to be displayed and the power to turn off
3. on the next power-on session, your device should be reset.

How to Factory Reset LG LAS350B

1. Press the [-] and [Volume Up] buttons on the remote simultaneously for about 10 seconds
2. Wait for the device to power off after the E2P CLR message has been displayed.
3. Your device should be reset on the next power-on session

How to Factory Reset LG SH2

1. While your device is on, press the [-] and [Standard Sound] buttons on the remote simultaneously for about 10 seconds.
2. Wait for the device to power off after the E2P CLR message has been displayed.
3. Your device should be reset on the next power-on session

How to Factory Reset LG SK5Y

1. While your device is on, press the [-] and [Auto Sound Field] button on the remote simultaneously.
2. Wait for the device to power off after the E2P CLR message has been displayed
3. Your device should be reset on the next power-on session.

How to Factory Reset LG SK10Y / SK8Y

1. While your device is on, press the Wi-Fi button on the soundbar for about 10 seconds
2. Wait for the device to power off after the E2P CLR message has been displayed
3. Your device should be reset on the next power-on session.

LG Soundbar Troubleshooting: FAQs

My LG soundbar is not turning on, what do I do?

There are a few things you can do when your soundbar is not turning on, at least before contacting customer support.

• Make sure that the soundbar is plugged in and that the power outlet is working.
• Try pressing the power button on the soundbar itself and the remote control.
• If the soundbar is still not turning on, try resetting it.

My LG soundbar is not connected to my TV, what do I do?

• Make sure that the soundbar and TV are connected using the correct cable.
• Try changing the input source on your TV to the soundbar.
• Try resetting the soundbar and TV.

The sound from my LG soundbar is too low

• Make sure that the volume is turned up on the soundbar and the TV.
• Try adjusting the equalizer settings on the soundbar.
• Try moving the soundbar closer to where you are sitting.